Your VCOM Cloud System has been preconfigured to accommodate common user scenarios allowing up to 20 users (assuming a 20 user subscription) to login with a username of their choice and “guest” as the password. To reconfigure your system follow the instructions below.

  1. Download the VCOM System Administration to a Windows PC or Tablet and follow the install prompts.
  2. When you get to the configuration screen, enter the Virtual Matrix IP Address and the port number after the colon that you were assigned in your “Getting Started” email.
  3. Login with default configuration user name “admin” and leave the password field blank